Changelog
Every data update, correction, and methodology change is logged here and in each clinic's own change history. The rating updates whenever the underlying public data changes.
| Date | Subject | Change |
|---|---|---|
| 2026-10-16 | Methodology v1.4.2 | Clarified when dentist names count: a name published by the clinic counts when it lets a patient find the dentist in a professional register; a first name alone is not enough, nor is a first name with a patronymic where surnames are in use. Applied the same day to the clinics whose own channels name their dentists by first name only, which lose the points for dentist names. No other score changes. |
| 2026-10-07 | Methodology v1.4.1 | Added a limit on re-checks made at a clinic's request: the next request from the same clinic about its own page is taken up no sooner than one month after the last re-check made at its request, which is dated in the clinic's change history; requests sent earlier are not processed. Corrections reported by anyone else are handled as before. No score changes. |
| 2026-10-06 | Nha Khoa BeDental - Premium Dental Clinic (Hanoi) | Tied this card to the clinic's own Google listing (same street address and website) and read it on 2026-10-05 in 3 review orders (13 distinct reviews, dated 2022-12-06 to 2026-09-20; 5.0 from 695): recurring complaints false. Google rating and review count updated to 5.0 from 695 (was 4.9 from 159). |
| 2026-10-05 | City Dental Clinic | Read 5 of the clinic's Google reviews on 2026-10-02: no repeated complaint. |
| 2026-10-05 | Navii Dental Care | Read 5 of the clinic's Google reviews on 2026-10-02: no repeated complaint. |
| 2026-10-05 | Nha Khoa Lac Viet Intech | Read 10 of the clinic's Google reviews on 2026-10-02: no suspicious review pattern. |
| 2026-10-05 | Nha Khoa Minh Chau | Read 10 of the clinic's Google reviews on 2026-10-05: no suspicious review pattern. |
| 2026-10-05 | Picasso Dental Clinic (Hanoi Old Quarter flagship) | Read 15 of the clinic's Google reviews on 2026-10-05: no suspicious review pattern. |
| 2026-10-05 | Smart Dental | Read 10 of the clinic's Google reviews on 2026-10-02: no suspicious review pattern. |
| 2026-10-05 | Westcoast International Dental Clinic (West Lake) | Read 11 of the clinic's Google reviews on 2026-10-02: no repeated complaint, no suspicious review pattern. |
| 2026-10-02 | Australian Dental Clinic | Website structure read on 2026-10-02: no business structured data found. |
| 2026-10-02 | City Dental Clinic | Website structure read on 2026-10-02: no business structured data found. |
| 2026-10-02 | Dr.Smile Dental Clinic | Website structure read on 2026-10-02: business structured data found; separate treatment pages found. |
| 2026-10-02 | Greenfield Dental Clinic | Website structure read on 2026-10-02: business structured data found. |
| 2026-10-02 | Hanoi Sydney Dental Clinic | Website structure read on 2026-10-02: no business structured data found; separate treatment pages found. |
| 2026-10-02 | Nha Khoa BeDental - Premium Dental Clinic (Hanoi) | Website structure read on 2026-10-02: business structured data found. |
| 2026-10-02 | Nha Khoa Minh Chau | Website structure read on 2026-10-02: business structured data found; no English version found. |
| 2026-10-02 | Nha Khoa Thuy Anh (Thuy Anh Dental) | Website structure read on 2026-10-02: no business structured data found. |
| 2026-10-02 | Picasso Dental Clinic (Hanoi Old Quarter flagship) | Website structure read on 2026-10-02: business structured data found. |
| 2026-10-02 | Smart Dental | Website structure read on 2026-10-02: no business structured data found. |
| 2026-10-02 | Viet Phap International Dental Clinic (Nguyen Du branch) | Website structure read on 2026-10-02: business structured data found. |
| 2026-10-02 | Westcoast International Dental Clinic (West Lake) | Website structure read on 2026-10-02: business structured data found. |
| 2026-10-01 | City Dental Clinic | Other review platforms re-checked on 2026-10-01: WhatClinic (profile, no reviews yet). |
| 2026-10-01 | Dr Phuong's Dental Clinic (Nha Khoa Phuong) | Read the clinic's Facebook page in full for the past year on 2026-10-01: it offers a free consultation and online booking, explains its implant procedure with X-ray checks and shows its premises; it publishes no prices. |
| 2026-10-01 | Greenfield Dental Clinic | Other review platforms re-checked on 2026-10-01: WhatClinic (rating 4.9 from 7 reviews); Dental Departures (profile showing 30 reviews); Trustpilot (TrustScore 4.4 from 12 reviews). |
| 2026-10-01 | Navii Dental Care | Other review platforms re-checked on 2026-10-01: WhatClinic (profile, no reviews yet); Trustpilot (page, no reviews yet). |
| 2026-10-01 | Nha Khoa Home (Home Dental) | Other review platforms re-checked on 2026-10-01: vietnam-dental.com (rating 5.0 from 435 reviews). |
| 2026-10-01 | Nha Khoa Home (Home Dental) | Review platforms re-checked: no profile of the clinic on WhatClinic, Dental Departures or Trustpilot, so "reviewed on other platforms" changed from yes to no. |
| 2026-10-01 | Nha Khoa Lac Viet Intech | Other review platforms re-checked on 2026-10-01: WhatClinic (branch profile, no reviews yet); Dental Departures (profile of the Pho Hue branch showing 240 reviews). |
| 2026-10-01 | Nha Khoa Thuy Anh (Thuy Anh Dental) | Other review platforms re-checked on 2026-10-01: WhatClinic (profile, no reviews yet). |
| 2026-10-01 | Picasso Dental Clinic (Hanoi Old Quarter flagship) | Other review platforms re-checked on 2026-10-01: WhatClinic (rating 4.9 from 51 reviews). |
| 2026-10-01 | Viet Phap International Dental Clinic (Nguyen Du branch) | Other review platforms re-checked on 2026-10-01: WhatClinic (network profile, no reviews yet). |
| 2026-10-01 | Westcoast International Dental Clinic (West Lake) | Other review platforms re-checked on 2026-10-01: vietnam-dental.com (rating 4.8 from 43 reviews). |
| 2026-10-01 | Westcoast International Dental Clinic (West Lake) | Review platforms re-checked: no profile of the clinic on WhatClinic, Dental Departures or Trustpilot, so "reviewed on other platforms" changed from yes to no. |
| 2026-09-30 | Dr Phuong's Dental Clinic (Nha Khoa Phuong) | The clinic's earlier Facebook page is no longer available; a search by name and address found its current page. Its description, contact details and photos list phone numbers and a Zalo contact, no WhatsApp or LINE. No prices appear in the page's photos or latest post; a large album of patient photos was not reviewed, so prices remain unverified. Updated the card's Facebook link. |
| 2026-09-30 | Dr Phuong's Dental Clinic (Nha Khoa Phuong) | Re-read 2026-09-30 on the clinic's own channels (its Facebook page, a year of posts, and its Google listing; it has no website): its lead dentist and address now rest on them, and his qualifications are now recorded as published. The description now follows these channels instead of a directory listing. |
| 2026-09-30 | Smart Dental | Re-read 2026-09-30 on the clinic's own website (all 243 pages in its sitemap), its Facebook page (a year of posts) and Google listing: website, service list and address now rest on them. Corrected: dentist names and specializations to no, as none of these channels names a dentist; English version to no, as the site is in Vietnamese only. The description now follows the clinic's own channels instead of a directory profile. |
| 2026-09-29 | Dr Phuong's Dental Clinic (Nha Khoa Phuong) | Corrected 2026-09-29: published prices and the cleaning, filling, crown, implant, consultation and X-ray prices now unverified: the clinic has no website and its social page was not checked for this; review count 136 (was 129) from the Google listing on 2026-09-26. |
| 2026-09-29 | Greenfield Dental Clinic | Corrected 2026-09-29: review count 263 (was 250) from the Google listing on 2026-09-26. |
| 2026-09-29 | Westcoast International Dental Clinic (West Lake) | Corrected 2026-09-29: owner replies to reviews confirmed on the Google listing (owner reply dated 2026-07-09). |
| 2026-09-24 | Australian Dental Clinic | Re-read on 2026-09-24: the clinic's full price list and its Google listing. Recorded: cleaning, filling, crown, implant, consultation and X-ray prices (consultation and X-ray are free), and separate navigation pages per treatment. Google: 4.8 from 346 reviews, newest from 2026-09-17; owner replies to critical reviews; no repeated complaint theme and no sign of rating manipulation; no TripAdvisor listing found. Still unverified: on-site CBCT, pediatric dentistry, same-day emergency care, real premises photos. |
| 2026-09-24 | City Dental Clinic | Re-read on 2026-09-24: the clinic's full price list and its Google listing. Recorded: cleaning, filling, crown, implant, consultation and X-ray prices (consultation and X-ray are free), and opening hours to 19:00 on most days. Google: 4.9 from 174 reviews, newest from 2026-09-12; no sign of rating manipulation; no TripAdvisor listing found. Left unresolved: whether same-day emergency care is offered - reviews describe a same-day infection treatment while the clinic's own price list and navigation do not name an emergency category. Still unverified: on-site CBCT, pediatric dentistry, real premises photos, and whether two mixed reviews criticising cleaning thoroughness form a pattern. |
| 2026-09-24 | City Dental Clinic | Aligned with the clinic's entry on vietnamdentalrating.com: recorded General anaesthesia / deep sedation (sleep dentistry) (no) from sources read on 2026-08-25. |
| 2026-09-24 | Dr Phuong's Dental Clinic (Nha Khoa Phuong) | Re-read on 2026-09-24: the clinic's Google listing only (it has no website; its Facebook page could not be read). Recorded: implantology, orthodontics and oral surgery as categories on its Google Business Profile, daily opening hours to 20:00, and owner replies to reviews. Two independent reviews describe long waits despite a booked time, recorded as a recurring complaint. Google: 4.7 from 136 reviews, newest 2026-09-23; no sign of rating manipulation. Prices are recorded as not published: there is no website and the Google Business Profile lists none. Still unverified: TripAdvisor presence, WhatsApp contact, on-site X-ray/CBCT, English spoken, international-patient experience, real premises photos. |
| 2026-09-24 | Dr.Smile Dental Clinic | Re-read on 2026-09-24: the clinic's service and price articles (crowns, implants, cleaning, fillings, extractions, children's dentistry) and contact page, and its Google listing. Recorded: cleaning, filling, crown and implant prices, a free consultation and free X-ray imaging, children's dentistry with baby-tooth treatments priced, jaw surgery, a Facebook link, and that the site has no English version and no WhatsApp/LINE (Zalo only). Google: 4.9 from 1,192 reviews, newest 2026-09-23; two independent reviews describe emergency visits the clinic could not treat and two more dispute the price paid, recorded as a recurring complaint; no sign of rating manipulation; no TripAdvisor listing found. Still unverified: CBCT, real premises photos. |
| 2026-09-24 | Greenfield Dental Clinic | Re-read on 2026-09-24: the clinic's general-dentistry, crown, implant, blog, doctors and contact pages, and its Google listing. Recorded: named dentists with specialisations, consistent contact details, prices for cleaning, fillings, crowns and implants, a free first consultation, free consultation and X-ray in the wisdom-tooth price table, CBCT imaging, implant surgery and a Facebook link. Google: 5.0 from 263 reviews, newest 2026-09-12; no recurring complaint and no sign of rating manipulation; no TripAdvisor listing found. Still unverified: pediatric dentistry (the site's FAQ asks the question, but the answer could not be read), same-day emergency care, real premises photos. |
| 2026-09-24 | Hanoi Sydney Dental Clinic | Re-read on 2026-09-24: the clinic's whole website (both price pages, service and English pages) and its Google listing. Recorded: pediatric dentistry and wisdom-tooth surgery as distinct services, a free consultation, a Facebook link, and weekend and evening hours; both dedicated price pages are empty and no cleaning, filling, crown or X-ray price is published (prices appear only for braces and full-arch implants). Google: 4.6 from 65 reviews, newest 2026-08-09; two independent reviews describe appointments not honoured, recorded as a recurring complaint; no sign of rating manipulation; no TripAdvisor listing found. Still unverified: CBCT, same-day emergency care, real premises photos. |
| 2026-09-24 | Navii Dental Care | Re-read on 2026-09-24: the clinic's website (English and Vietnamese price lists, service, team and blog pages) and its Google listing (newest, lowest-rated and most relevant reviews). Recorded: named dentists; a 2026 price list with cleaning, filling, crown and implant prices and a free consultation; X-ray prices on the X-ray service page; CBCT imaging; walk-in emergency care; a children's dental service; WhatsApp contact; Dentist structured data. Google: 4.6 from 79 reviews, newest 2026-08-29; owner replies to reviews; no sign of rating manipulation; not listed on TripAdvisor. Still unverified: other review platforms, real premises photos, and whether the seven one-star reviews share one complaint. |
| 2026-09-24 | Nha Khoa BeDental - Premium Dental Clinic (Hanoi) | Re-checked on 2026-09-24: TripAdvisor's own search and the clinic's website. Recorded: TripAdvisor lists only the group's Ho Chi Minh City branch and the website links no TripAdvisor page, so this Hanoi branch is recorded as not listed there. Still unverified: the branch's own Google rating, review count and review patterns, and branch prices. |
| 2026-09-24 | Nha Khoa Home (Home Dental) | Re-read on 2026-09-24: the clinic's English price-list page and its Google listing. Recorded: cleaning, crown, implant, consultation and X-ray/CBCT prices, CBCT equipment, WhatsApp contact and structured data. Google: 5.0 from 2,238 reviews, newest review from today; owner replies to critical reviews; two independent reviews describe long waits despite a booked time, recorded as a recurring complaint; rating pattern otherwise shows no signs of manipulation. No TripAdvisor listing found. Still unverified: emergency care, real premises photos. |
| 2026-09-24 | Nha Khoa Lac Viet Intech | Re-read on 2026-09-24: the clinic's crown and implant price articles (both priced at this clinic) and the Google listing of its 426 Minh Khai branch. Recorded: crown and implant prices, structured data. Google: 4.9 from 204 reviews, newest 2026-09-15; occasional owner replies; no repeated complaint theme; no TripAdvisor listing found. Cleaning and filling articles on the site give market-wide ranges rather than this clinic's price, so they are not recorded. Still unverified: consultation and X-ray prices, and the review pattern (several recent reviews arrived on one day from accounts with little history). |
| 2026-09-24 | Nha Khoa Minh Chau | Re-read on 2026-09-24: the clinic's combined price-list page, home, about, team and contact pages, and its Google listing. Recorded: cleaning, filling, crown, consultation and X-ray/CBCT prices, on-site imaging equipment, implant surgery, pediatric dental items, a Facebook link, seven-day opening hours to 19:30, separate pages per service, and no WhatsApp/LINE link (hotlines only). Google: 4.9 from 2,797 reviews, newest 2026-09-22; three independent reviews describe long waits or appointments not kept, recorded as a recurring complaint; no TripAdvisor listing found. Still unverified: the review pattern (two reviews share near-identical wording), real premises photos. |
| 2026-09-24 | Nha Khoa Thuy Anh (Thuy Anh Dental) | Re-read on 2026-09-24: the clinic's general, crown and implant price pages and its Google listing. Recorded: cleaning, filling, crown, implant and consultation prices, free panoramic and cone-beam X-rays, and a dedicated children's dentistry price section. Google: 5.0 from 1,202 reviews, newest 2026-09-14; owner replies to most critical reviews. Two independent reviewers describe discounts tied to posting or keeping reviews, recorded as a sign of review manipulation alongside a near-uniform five-star histogram; the most recent of these reviews had no owner reply when read. No TripAdvisor listing found. Still unverified: same-day emergency care, real premises photos. |
| 2026-09-24 | Picasso Dental Clinic (Hanoi Old Quarter flagship) | Aligned with the clinic's entry on vietnamdentalrating.com: recorded Review recency (within_3_months), General anaesthesia / deep sedation (sleep dentistry) (no) from sources read on 2026-08-25, 2026-08-26. |
| 2026-09-24 | Smart Dental | Re-read on 2026-09-24: the clinic's six treatment price pages, clinic and service pages, and its Google listing. Recorded: cleaning, filling, crown and implant prices, a free-consultation booking form, surgical extraction, children's dentistry with baby-tooth extraction priced, cone-beam 3D X-ray documented, and separate pages per service. Google: 5.0 from 45 reviews, newest 2026-07-28; no recurring complaint; no TripAdvisor listing found. Still unverified: a standalone X-ray price (imaging is free only within implant promotions), the review pattern, same-day emergency care, real premises photos. |
| 2026-09-24 | Viet Phap International Dental Clinic (Nguyen Du branch) | Re-read on 2026-09-24: the clinic's English and Vietnamese price lists, its crown price page and its Google listing. Recorded: cleaning, filling, crown, implant and consultation prices, baby-tooth treatments, and a Facebook link; X-ray imaging is priced only as part of an orthodontic planning package. Google: 4.9 from 1,127 reviews, newest 2026-09-18; no repeated complaint theme and no sign of rating manipulation; no TripAdvisor listing found. Still unverified: CBCT, same-day emergency care, real premises photos. |
| 2026-09-24 | Westcoast International Dental Clinic (West Lake) | Aligned with the clinic's entry on vietnamdentalrating.com: recorded Review recency (within_3_months) from sources read on 2026-08-26. |
| 2026-09-11 | City Dental Clinic | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 2 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-06-27. |
| 2026-09-11 | Dr.Smile Dental Clinic | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-08-01. |
| 2026-09-11 | Greenfield Dental Clinic | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-09-08. |
| 2026-09-11 | Hanoi Sydney Dental Clinic | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 2 of the 5 reviews read carry a dated reply from the practice, the newest dated 2025-09-24. |
| 2026-09-11 | Nha Khoa Minh Chau | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2025-11-07. |
| 2026-09-11 | Picasso Dental Clinic (Hanoi Old Quarter flagship) | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-07-27. |
| 2026-09-11 | Smart Dental | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-05-23. |
| 2026-09-11 | Viet Phap International Dental Clinic (Nguyen Du branch) | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-06-08. |
| 2026-09-07 | Methodology v1.4.0 | Narrowed the "Opaque or bait pricing" red flag to what its published definition describes. Until now the flag was applied automatically to every clinic that does not publish a price list — a harsher statement than the evidence supports, since the catalogue defines the flag as complaints about final bills materially exceeding quoted prices, or advertised prices that are not honoured. Not publishing prices is already scored: it costs the clinic points in the price transparency category, and it is not, on its own, evidence of bait pricing. The automatic rule is removed, so the flag and its 2-point penalty come off about 1,300 clinic pages across the index; no clinic gains a flag, and no weight, severity or other scoring rule changed. The flag can still be recorded against a clinic by hand with cited sources, and about 210 clinics carry such an entry today; we are reviewing those entries in a follow-up pass, because some of them were also written for nothing more than an unpublished price list. |
| 2026-09-03 | Methodology v1.3.1 | Clarified that the publication criteria refer to the clinic’s own channels: a service list, the names of the dentists and a price list count when the clinic itself publishes them (its website, its social profiles or its own Google Business profile) — registers, directories and review sites do not, and a time-limited promotional offer is not a price list. Added a third state for a dentist’s licence, "checked, not found in the public register": a dentist we searched for in the national register and did not find is now recorded as checked-but-unverified with the date of the check, instead of being shown either as "not checked yet" or as the "not published" red flag. Neither change alters any weight or penalty; the red-flag rule still fires only on a verified negative. Also corrected the wording of the penalty note under the ranking table, which rendered as "20−" in right-to-left dictionaries. |
| 2026-08-26 | Australian Dental Clinic | Deepen 2026-08-26: discovered and confirmed live clinic website (australiandentalclinic.vn, previously unset) resolving hasWebsite/dentistNamesListed/englishVersion/pricesPublished from null; googleRating/reviewCount jumped 4.6/55 -> 4.8/346; added tooth911.com as external source; visibility scout 5 queries (3 true); cited existing s2 under onFacebook. |
| 2026-08-26 | City Dental Clinic | Deepen 2026-08-26: Hanoi ward-boundary update means this address now falls in 'Cua Nam' ward (was Hang Bai/Hoan Kiem) per Google's current listing -- same physical location, address field updated accordingly; googleRating/reviewCount newly captured 4.9/170 (up from 115); added tooth911.com external source; visibility scout 5 queries (0 true); cited existing s2 under addressAndMap. |
| 2026-08-26 | Dr Phuong's Dental Clinic (Nha Khoa Phuong) | Deepen 2026-08-26: address ward updated to Ngoc Ha (was Lieu Giai, per Hanoi ward-boundary changes -- same location); phone newly captured; googleRating/reviewCount up to 4.7/129 (from 41); added Dentacity.com listing and Facebook (34,302 likes, matching 4.7 rating independently) as external sources; visibility scout 5 queries (0 true). One 2026 Google review alleges the reviewer's Invisalign treatment was performed by a university-affiliated stand-in rather than Dr. Phuong -- a single data point, not treated as a recurring-complaint pattern this round, flagged here for awareness only. |
| 2026-08-26 | Dr.Smile Dental Clinic | Deepen 2026-08-26: discovered live website (drsmile.vn) resolving hasWebsite/dentistNamesListed/specializationsListed/serviceListPublished/clearContacts from null; review count jumped 191->1,181 (rating 4.9); added tooth911.com as external source; visibility scout 5 queries (3 true). Note: Maps lists phone +84 911 226 968 while the site itself separately advertises hotline 08 6542 8768 -- used the Maps-listed number as the primary contact. |
| 2026-08-26 | Greenfield Dental Clinic | Deepen 2026-08-26: googleRating/reviewCount newly captured (5.0/250); noted Google's current listing shows domain greenfield.clinic alongside the stored nhakhoagreenfield.com (both live) -- website field left unchanged; added medicaltourism.vn as external source; visibility scout 5 queries (1 true); cited existing s2 under onOtherPlatforms. |
| 2026-08-26 | Hanoi Sydney Dental Clinic | Deepen 2026-08-26: googleRating/reviewCount newly captured (4.6/65); noted Google Maps lists a hotline +84 1900 0390 alongside the stored direct line +84 398 348 888 -- not overwritten pending further confirmation; visibility scout 5 queries (0 true); cited existing s2 (WhatClinic) under onOtherPlatforms. |
| 2026-08-26 | Navii Dental Care | Deepen 2026-08-26: navii.vn blocked automated fetch (403); Google Maps shows TWO ambiguous/duplicate listings at this address ("Navii Dental Care" 4.6/76 and "DDS Dental - Navii" 4.5/51, the latter's website field confirming navii.vn) that could not be resolved to one compliant place-URL, so googleRating/reviewCount left unset rather than guessed; added thenomadhq.com and medicaltourism.vn as external sources; visibility scout 5 queries (0 true); cited existing s2. |
| 2026-08-26 | Nha Khoa BeDental - Premium Dental Clinic (Hanoi) | Deepen 2026-08-26: rechecked website/contacts/operating (site blocked to automated fetch, confirmed live via browser Maps snippet showing 5.0/693 reviews, but Google Maps returned TWO ambiguous branch listings at this address that could not be resolved to one compliant place-URL, so googleRating left unset); added Facebook as new external source; visibility scout 5 queries (2 true); cited existing s2 under onOtherPlatforms. |
| 2026-08-26 | Nha Khoa Home (Home Dental) | Deepen 2026-08-26: rechecked website/contacts/operating; review count jumped 435->2,175 (rating steady 5.0); added Facebook (German-Embassy-trust claim) as new external source; visibility scout 5 queries (0 true, notable despite highest review volume); cited existing s2 under googleRating. |
| 2026-08-26 | Nha Khoa Lac Viet Intech | Deepen 2026-08-26: ADDRESS CORRECTION -- the stored 'Khuong Trung, Thanh Xuan' address does not match any of this clinic's 4 current Hanoi branches (91 Pho Hue; 168 Duong Lang; 426 Minh Khai; 27 Nguyen Van Huyen, per its own site) or the existing s2 source (which already gave 426 Minh Khai, founded 2007); updated address to the flagship 426 Minh Khai branch, corroborated today by both lacvietintech.com and bookingcare.vn (new source, confirms multi-branch network). Google Maps shows this branch at ~4.9/191 reviews but no compliant place-URL could be captured (search returned only ad-dominated results for competitors), so googleRating/reviewCount left unset. Visibility scout 5 queries (0 true). |
| 2026-08-26 | Nha Khoa Minh Chau | Deepen 2026-08-26: discovered live website (nhakhoaminhchau.com) resolving hasWebsite/dentistNamesListed/specializationsListed/serviceListPublished/clearContacts/pricesPublished from null; review count is the highest in the cohort (2,788, rating 4.9); added bookdentist.vn as external source (also confirms CBCT); visibility scout 5 queries (0 true despite huge review volume). |
| 2026-08-26 | Nha Khoa Thuy Anh (Thuy Anh Dental) | Deepen 2026-08-26: googleRating/reviewCount newly captured (5.0/1,199); added Facebook as external source; visibility scout 5 queries (2 true); re-verified existing s2 (bookingcare.vn) is still live and cited it under onOtherPlatforms. |
| 2026-08-26 | Picasso Dental Clinic (Hanoi Old Quarter flagship) | Deepen 2026-08-26: rechecked website/contacts/operating; googleRating/reviewCount newly captured (4.7, 369) with owner-response pattern confirmed; added tooth911.com and thenomadhq.com as external sources; visible for 5 of 5 canonical queries (strongest performer in cohort); cited existing s2 (serenitydentalclinic.com legacy domain) under onOtherPlatforms. |
| 2026-08-26 | Smart Dental | Deepen 2026-08-26: newly captured phone number and googleRating/reviewCount (5.0/45, distinct platform from the clinic's existing WhatClinic 4.1/243 score); added Trustpilot (trustpilot.com/review/nhakhoasmart.com, TrustScore 3.7/5) as external source; visibility scout 5 queries (1 true); cited existing s2 under onFacebook. |
| 2026-08-26 | Viet Phap International Dental Clinic (Nguyen Du branch) | Deepen 2026-08-26: newly captured phone and googleRating/reviewCount (4.9/1,127 -- among the highest volumes in the cohort); added Instagram as external source; visibility scout 5 queries (0 true, despite very high review volume); cited existing s2 under addressAndMap. |
| 2026-08-26 | Westcoast International Dental Clinic (West Lake) | Deepen 2026-08-26: rechecked website/contacts/operating; Google review count grew 43->149 (rating steady 4.8); added tooth911.com as external source; visibility scout 5 queries (2 true); cited previously-uncited s2 (vietnam-dental.com) under googleRating. |
| 2026-08-25 | Australian Dental Clinic | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
| 2026-08-25 | City Dental Clinic | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
| 2026-08-25 | Dr Phuong's Dental Clinic (Nha Khoa Phuong) | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
| 2026-08-25 | Dr.Smile Dental Clinic | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
| 2026-08-25 | Greenfield Dental Clinic | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
| 2026-08-25 | Hanoi Sydney Dental Clinic | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
| 2026-08-25 | Methodology v1.3.0 | Corrected how the two licensing red flags are applied ("Clinic operating licence not published" and "Dentists / their licences not listed"). Previously they were applied whenever licensing data was absent from our records, which treated unchecked data as a negative finding — contrary to the methodology's own rule that unverified data is a fact about our coverage, not about the clinic. Both flags now apply only where we have verified that the information is not published. Manual licensing flags that rested on unverified data were removed from the affected clinics. No other scoring rules changed; most scores rise because the incorrect penalty is removed. |
| 2026-08-25 | Navii Dental Care | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
| 2026-08-25 | Nha Khoa BeDental - Premium Dental Clinic (Hanoi) | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
| 2026-08-25 | Nha Khoa Home (Home Dental) | License verification 2026-08-25 against Sở Y tế TP.HCM registries: facility portal (HCMC-jurisdiction only) found no match for 'Nha khoa Home'; practitioner portal found no match for 'Nguyễn Anh Ngọc' (2 submissions, diacritics confirmed) — sampled certificate entries span several provinces but none with a Hà Nội (HN) prefix, so Hanoi coverage is unconfirmed. Both recorded as null, not false. Clinic site publishes her MSc/Hamburg credentials but no licence number. |
| 2026-08-25 | Nha Khoa Lac Viet Intech | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
| 2026-08-25 | Nha Khoa Minh Chau | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
| 2026-08-25 | Nha Khoa Thuy Anh (Thuy Anh Dental) | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
| 2026-08-25 | Picasso Dental Clinic (Hanoi Old Quarter flagship) | License verification 2026-08-25 against Sở Y tế TP.HCM registries: facility portal (HCMC-jurisdiction only) found no match for 'Picasso Dental' / 'Serenity International'; practitioner portal found no match for 'Emily Nguyen' (no Vietnamese legal name published by the clinic). Both recorded as null — registry jurisdiction/name-identity inconclusive, not false. |
| 2026-08-25 | Smart Dental | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
| 2026-08-25 | Viet Phap International Dental Clinic (Nguyen Du branch) | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
| 2026-08-25 | Westcoast International Dental Clinic (West Lake) | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only and does not index Hanoi facilities; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed or ruled out, recorded as null. |
| 2026-08-23 | Methodology v1.2.0 | Added an informational "Sedation & general anaesthesia" availability field to every clinic and a new "Sleep Dentistry (Sedation / GA)" list, for patients who cannot tolerate — or would rather not be awake for — treatment. This field is informational and does not change any transparency score. |
| 2026-07-08 | Methodology v1.1.0 | Added licensing transparency: clinics are now penalised when they do not publish their operating licence, or do not list their dentists together with their professional licence numbers. Each clinic page now shows a Licensing & Credentials section. |
| 2026-07-03 | Methodology v1.0.0 | Initial public methodology. |