Hanoi Sydney Dental Clinic
According to our open methodology, this clinic scored 38.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #13 of 17 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1338.6/100
- Best for Expats#1335.5/100
- Best for Dental Implants#1334/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1426.8/100
- Best English-speaking Clinics#1338.8/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Site (nhakhoahanoisydney.vn) checked 2026-08-26; no anaesthesia/sedation info found
Summary
Cau Giay clinic positioning itself as Australian-standard, with founding dentists trained in Australia and an English website. Markets to local and international patients, including Australian and New Zealand expats. Offers implants and orthodontics.
Strengths
- Information Transparency: 17 of 20 points.
Weaknesses
- AI & Search Visibility: 0 of 5 verifiable points (missing: mentioned for: best dentist Hanoi; mentioned for: English speaking dentist Hanoi; mentioned for: dental implants Hanoi; mentioned for: emergency dentist Hanoi; mentioned for: Hanoi dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed as of 2026-08-26 [s1] | 0/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 (previously unset) [hanoi-sydney-dental-clinic-deepen] | 4/6 |
| ◐ | Google review volume as of 2026-08-26 [hanoi-sydney-dental-clinic-deepen] | 1.5/3 |
| ? | Review recency | 0/3 |
| ✓ | Clinic responds to reviews as of 2026-08-26 [hanoi-sydney-dental-clinic-deepen] | 2/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ? | Active Facebook presence | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s1] [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ? | Oral surgery | 0/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Hanoi", "English speaking dentist Hanoi", "dental implants Hanoi", "emergency dentist Hanoi", "Hanoi dental clinic for expats".
| ✗ | Mentioned for: best dentist Hanoi [hanoi-sydney-dental-clinic-deepen-2] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Hanoi [hanoi-sydney-dental-clinic-deepen-3] | 0/1 |
| ✗ | Mentioned for: dental implants Hanoi [hanoi-sydney-dental-clinic-deepen-4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Hanoi [hanoi-sydney-dental-clinic-deepen-5] | 0/1 |
| ✗ | Mentioned for: Hanoi dental clinic for expats [hanoi-sydney-dental-clinic-deepen-6] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Review recency
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://nhakhoahanoisydney.vn/en/about-us/ |
|---|---|
| Phone | +84 398 348 888 |
| Google Maps | Map listing |
| Address | 92 Nguyen Chanh, Trung Hoa, Cau Giay, Hanoi, Vietnam |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://nhakhoahanoisydney.vn/en/about-us/ | Site describes team generically ('dentists who graduated from Hanoi Medical University') without naming individuals, checked 2026-08-26 | 2026-08-26 |
| s2 | https://www.whatclinic.com/dentists/vietnam/ha-noi/hanoi-sydney-den… | Hanoi location, listing | 2026-07-14 |
| hanoi-sydney-dental-clinic-deepen | https://www.google.com/maps/place/Trung+t%C3%A2m+nha+khoa+H%C3%A0+N… | Owner responded to a recent Google review, checked 2026-08-26 | 2026-08-26 |
| hanoi-sydney-dental-clinic-deepen-2 | search:best dentist Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| hanoi-sydney-dental-clinic-deepen-3 | search:english speaking dentist Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| hanoi-sydney-dental-clinic-deepen-4 | search:dental implants Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| hanoi-sydney-dental-clinic-deepen-5 | search:emergency dentist Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| hanoi-sydney-dental-clinic-deepen-6 | search:dentist for expats Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | Deepen 2026-08-26: googleRating/reviewCount newly captured (4.6/65); noted Google Maps lists a hotline +84 1900 0390 alongside the stored direct line +84 398 348 888 -- not overwritten pending further confirmation; visibility scout 5 queries (0 true); cited existing s2 (WhatClinic) under onOtherPlatforms. |
| 2026-08-25 | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
A question or a correction?
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