Dr.Smile Dental Clinic
According to our open methodology, this clinic scored 73.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 16 ranked clinics · Last checked: 26 August 2026
73.9/100
Positions by Rating Profile
- Overall Transparency & Trust#973.9/100
- Best for Expats#966.3/100
- Best for Dental Implants#973/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#882.8/100
- Best English-speaking Clinics#1163.3/100
- Best for Families / Children#867.7/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Site (drsmile.vn) checked 2026-08-26; no anaesthesia/sedation info found
Summary
Dental clinic in Ba Dinh (Nui Truc) with a substantial number of Google reviews. Its Vietnamese-language website publishes cleaning, filling, crown and implant prices and describes services from implants and jaw surgery to children's dentistry; contact is by phone and Zalo.
Strengths
- Information Transparency: 16 of 20 points.
- Price Transparency: 15 of 15 points.
- Reputation & Reviews: 17.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
16 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website as of 2026-08-26 (previously unset) [dr-smile-dental-clinic-deepen] | 4/4 |
| ✓ | Dentist names listed as of 2026-08-26 [dr-smile-dental-clinic-deepen] | 3/3 |
| ✓ | Dentist specializations listed as of 2026-08-26 [dr-smile-dental-clinic-deepen] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published as of 2026-08-26 [dr-smile-dental-clinic-deepen] | 3/3 |
| ✓ | Clear contact details as of 2026-08-26 [dr-smile-dental-clinic-deepen] | 2/2 |
| ✗ | English website version No English-language version found [dr-smile-dental-clinic-deepen-18] | 0/2 |
| ✓ | Address and map published 41 Nui Truc Street, Giang Vo, on the contact page with an embedded Google map, and a pin on the Google listing. [dr-smile-dental-clinic-deepen-26] [dr-smile-dental-clinic-deepen-27] [s1] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Crown and implant prices published in dedicated articles [dr-smile-dental-clinic-deepen-19] [dr-smile-dental-clinic-deepen-20] | 3/3 |
| ✓ | Cleaning price listed Scaling and polishing priced at the clinic [dr-smile-dental-clinic-deepen-13] | 2/2 |
| ✓ | Filling price listed Fillings priced on the clinic's filling page [dr-smile-dental-clinic-deepen-14] | 2/2 |
| ✓ | Crown price listed Crowns priced per unit by material [dr-smile-dental-clinic-deepen-8] | 2/2 |
| ✓ | Implant price listed Implants priced by brand [dr-smile-dental-clinic-deepen-9] | 2/2 |
| ✓ | Consultation price listed Free phone consultation offered [dr-smile-dental-clinic-deepen-10] | 2/2 |
| ✓ | X-ray / imaging price listed X-ray imaging stated as free of charge [dr-smile-dental-clinic-deepen-15] | 2/2 |
Reputation & Reviews
17.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-26 (previously unset) [dr-smile-dental-clinic-deepen-2] | 6/6 |
| ✓ | Google review volume up sharply from 191 stored 2026-07-14, as of 2026-08-26 [dr-smile-dental-clinic-deepen-2] | 3/3 |
| ✓ | Review recency as of 2026-09-24 [dr-smile-dental-clinic-deepen-21] | 3/3 |
| ✓ | Clinic responds to reviews Read on the clinic's own Google listing on 2026-09-11: the practice has answered 5 of the 5 reviews shown there (1187 published in total), most recently on 2026-08-01. One reply reads: "Thank you so much for your amazing review! We’re truly honored by your kind words and delighted to hear that you felt welcomed from the moment you...". [dr-smile-dental-clinic-deepen-2] [gm-replies] | 2/2 |
| ✗ | No recurring complaints Two independent reviews describe emergency visits the clinic could not treat; two more dispute the price paid [gm-replies] | 0/2 |
| ✓ | No suspicious review patterns 5★ share 98.2%, mixed account histories, dates spread across the year [dr-smile-dental-clinic-deepen-22] | 2/2 |
| ✓ | Active Facebook presence Facebook page linked from the contact page [dr-smile-dental-clinic-deepen-23] | 1/1 |
| ✗ | TripAdvisor presence No matching listing; no link from the site [dr-smile-dental-clinic-deepen-12] [dr-smile-dental-clinic-deepen-24] | 0/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology as of 2026-08-26 [dr-smile-dental-clinic-deepen] | 2/2 |
| ✓ | Orthodontics as of 2026-08-26 [dr-smile-dental-clinic-deepen] | 2/2 |
| ✓ | Oral surgery Jaw surgery and self-placed implants documented [dr-smile-dental-clinic-deepen-11] | 2/2 |
| ✓ | Pediatric dentistry Baby-tooth treatments priced; children's dentistry offered [dr-smile-dental-clinic-deepen-16] [dr-smile-dental-clinic-deepen-17] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients as of 2026-08-26 [dr-smile-dental-clinic-deepen-2] | 2/2 |
Communication & Service
2.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp/LINE link found; site offers Zalo instead [dr-smile-dental-clinic-deepen-25] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken as of 2026-08-26 [dr-smile-dental-clinic-deepen-2] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Hanoi", "English speaking dentist Hanoi", "dental implants Hanoi", "emergency dentist Hanoi", "Hanoi dental clinic for expats".
| ✓ | Mentioned for: best dentist Hanoi [dr-smile-dental-clinic-deepen-3] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Hanoi [dr-smile-dental-clinic-deepen-4] | 0/1 |
| ✗ | Mentioned for: dental implants Hanoi [dr-smile-dental-clinic-deepen-5] | 0/1 |
| ✓ | Mentioned for: emergency dentist Hanoi [dr-smile-dental-clinic-deepen-6] | 1/1 |
| ✓ | Mentioned for: Hanoi dental clinic for expats [dr-smile-dental-clinic-deepen-7] | 1/1 |
| ✓ | Structured data on website Home page HTML carries JSON-LD of schema.org type Organization, Dentist. [dr-smile-dental-clinic-site] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages The site has separate pages for individual treatments, e.g. /cay-ghep-rang-implant.html, /nieng-rang-tham-my.html, /tay-trang-rang-bang-den-led.html. [dr-smile-dental-clinic-site-2] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://drsmile.vn/ |
|---|---|
| Phone | +84 911 226 968 |
| Google Maps | Map listing |
| Address | 41 Nui Truc, Giang Vo, Ba Dinh, Hanoi, Vietnam |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://vietnam-dental.com/en/s/hanoi | name, address 41 Nui Truc Ba Dinh, 191 reviews | 2026-07-14 |
| dr-smile-dental-clinic-deepen | https://drsmile.vn/ | Site lists porcelain crowns, veneers, implants, orthodontics, whitening, periodontal treatment | 2026-09-24 |
| dr-smile-dental-clinic-deepen-2 | https://www.google.com/maps/place/Dr.Smile+Dental+Clinic+(Nha+khoa+… | Owner post on Maps profile self-describes as 'well-known dental clinic IN HANOI FOR EXPATS AND TRAVELERS', checked 2026-08-26 | 2026-08-26 |
| dr-smile-dental-clinic-deepen-3 | search:best dentist Hanoi | AI/search visibility scout 2026-08-26: appears in Bing local pack as 'Dr.Smile Dental Clinic (Nha khoa Dr.Smile)' | 2026-08-26 |
| dr-smile-dental-clinic-deepen-4 | search:english speaking dentist Hanoi | AI/search visibility scout 2026-08-26: not present in top results for this exact query | 2026-08-26 |
| dr-smile-dental-clinic-deepen-5 | search:dental implants Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| dr-smile-dental-clinic-deepen-6 | search:emergency dentist Hanoi | AI/search visibility scout 2026-08-26: drsmiledentalcare.com appears in organic results (dental-emergency-hanoi page) | 2026-08-26 |
| dr-smile-dental-clinic-deepen-7 | search:dentist for expats Hanoi | AI/search visibility scout 2026-08-26: drsmiledentalcare.com appears twice in organic/related results | 2026-08-26 |
| gm-replies | https://www.google.com/maps?cid=10139934344164615302&hl=en | A reviewer (2025-02-24): "We came to the clinic with an emergency case... they couldn't help us"; Courtney Mckean (2025-09-20): "This clinic should not accept emergency appointments as they are not equipped"; harlene taguiam (2026-03-17): charged more than quoted | 2026-09-24 |
| dr-smile-dental-clinic-deepen-8 | https://drsmile.vn/chi-phi-boc-rang-su-toan-ham.html | "Zirconia: 5.500.000 VND" up to "Lava Esthetic Full: 16.500.000 VND" (per tooth) | 2026-09-24 |
| dr-smile-dental-clinic-deepen-9 | https://drsmile.vn/chi-phi-cay-ghep-implant.html | "Implant Hàn Quốc — 15.000.000" up to "Implant Thụy Sỹ — 33.000.000" (VNĐ, per trụ) | 2026-09-24 |
| dr-smile-dental-clinic-deepen-10 | https://drsmile.vn/lay-cao-rang.html | "gọi đến chúng tôi để được bác sỹ tư vấn miễn phí 24/7" (call us for a free 24/7 consultation) | 2026-09-24 |
| dr-smile-dental-clinic-deepen-11 | https://drsmile.vn/lien-he | Service menu lists "Phẫu thuật hàm hô" (jaw-protrusion surgery) and "Cấy ghép răng Implant" | 2026-09-24 |
| dr-smile-dental-clinic-deepen-12 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dr.Smile… | 12 results, only Vietnam hit is an unrelated Nha Trang clinic | 2026-09-24 |
| dr-smile-dental-clinic-deepen-13 | https://drsmile.vn/bao-lau-lay-cao-rang-1-lan-2.html | Article read on 2026-09-24: "giá lấy cao răng và đánh bóng răng tại Dr.Smile chỉ 250.000 VNĐ/lần" (scaling and polishing at Dr.Smile 250,000 VND per visit) | 2026-09-24 |
| dr-smile-dental-clinic-deepen-14 | https://drsmile.vn/han-rang.html | Filling page read on 2026-09-24: "giá hàn răng tại Nha khoa Dr.Smile" table — "Hàn răng tái tạo thân răng — 500,000-2,500,000"; the decay-filling page lists "Hàn răng 100,000 – 500,000" | 2026-09-24 |
| dr-smile-dental-clinic-deepen-15 | https://drsmile.vn/rang-su-gia-re.html | Crown article read on 2026-09-24: among the clinic's advantages, "Chi phí thăm khám, chụp phim và tư vấn hoàn toàn miễn phí" (examination, X-ray imaging and consultation completely free) | 2026-09-24 |
| dr-smile-dental-clinic-deepen-16 | https://drsmile.vn/nho-rang-bao-nhieu-tien.html | Extraction price table read on 2026-09-24: "Nhổ răng sữa gây tê — 50,000" (baby-tooth extraction with anaesthetic); the filling table lists "Điều trị tủy răng sữa — 500,000" | 2026-09-24 |
| dr-smile-dental-clinic-deepen-17 | https://drsmile.vn/nha-khoa-tre-em-ha-noi.html | Children's dentistry page read on 2026-09-24: presents Nha khoa Dr.Smile as a children's dental clinic in Hanoi | 2026-09-24 |
| dr-smile-dental-clinic-deepen-18 | https://drsmile.vn/ | No hreflang alternates and no /en/ path found across 40 pages read; all content in Vietnamese | 2026-09-24 |
| dr-smile-dental-clinic-deepen-19 | https://drsmile.vn/chi-phi-boc-rang-su-toan-ham.html | Crown price table by material | 2026-09-24 |
| dr-smile-dental-clinic-deepen-20 | https://drsmile.vn/chi-phi-cay-ghep-implant.html | Implant price table by brand | 2026-09-24 |
| dr-smile-dental-clinic-deepen-21 | https://www.google.com/maps?cid=10139934344164615302&hl=en | Newest review dated 2026-09-23 | 2026-09-24 |
| dr-smile-dental-clinic-deepen-22 | https://www.google.com/maps?cid=10139934344164615302&hl=en | Histogram 5★ 1170 of 1192; readable reviews from both single-review and Local Guide accounts, dated across several months | 2026-09-24 |
| dr-smile-dental-clinic-deepen-23 | https://drsmile.vn/lien-he | Contact page lists "Facebook: www.facebook.com/www.Dr.Smile" | 2026-09-24 |
| dr-smile-dental-clinic-deepen-24 | https://drsmile.vn/lien-he | Site's own outbound links are Facebook/Instagram only, no TripAdvisor | 2026-09-24 |
| dr-smile-dental-clinic-deepen-25 | https://drsmile.vn/lien-he | Contact page and footer show phone and Zalo only, no WhatsApp or LINE link | 2026-09-24 |
| dr-smile-dental-clinic-deepen-26 | https://drsmile.vn/lien-he | Contact page (read 2026-09-30): No. 41 Nui Truc Street, Giang Vo, Hanoi, with an embedded Google map of the clinic's listing; hotline; booking form | 2026-09-30 |
| dr-smile-dental-clinic-deepen-27 | https://www.google.com/maps?cid=10139934344164615302&hl=en | Google listing read on 2026-09-30: Dr.Smile Dental Clinic (Nha khoa Dr.Smile), 41 Nui Truc, Giang Vo, Hanoi, with its map pin; phone +84 911 226 968; website drsmile.vn | 2026-09-30 |
| dr-smile-dental-clinic-site | https://drsmile.vn/ | Home page HTML read 2026-10-02: JSON-LD block with @type Organization, Dentist (alongside BreadcrumbList, Person, WebSite, ImageObject) | 2026-10-02 |
| dr-smile-dental-clinic-site-2 | https://drsmile.vn/ | Home page read 2026-10-02: the navigation links separate treatment pages, e.g. /cay-ghep-rang-implant.html, /nieng-rang-tham-my.html, /tay-trang-rang-bang-den-led.html | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Website structure read on 2026-10-02: business structured data found; separate treatment pages found. |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's service and price articles (crowns, implants, cleaning, fillings, extractions, children's dentistry) and contact page, and its Google listing. Recorded: cleaning, filling, crown and implant prices, a free consultation and free X-ray imaging, children's dentistry with baby-tooth treatments priced, jaw surgery, a Facebook link, and that the site has no English version and no WhatsApp/LINE (Zalo only). Google: 4.9 from 1,192 reviews, newest 2026-09-23; two independent reviews describe emergency visits the clinic could not treat and two more dispute the price paid, recorded as a recurring complaint; no sign of rating manipulation; no TripAdvisor listing found. Still unverified: CBCT, real premises photos. |
| 2026-09-11 | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-08-01. |
| 2026-08-26 | Deepen 2026-08-26: discovered live website (drsmile.vn) resolving hasWebsite/dentistNamesListed/specializationsListed/serviceListPublished/clearContacts from null; review count jumped 191->1,181 (rating 4.9); added tooth911.com as external source; visibility scout 5 queries (3 true). Note: Maps lists phone +84 911 226 968 while the site itself separately advertises hotline 08 6542 8768 -- used the Maps-listed number as the primary contact. |
| 2026-08-25 | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
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