Navii Dental Care
According to our open methodology, this clinic scored 86.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #2 of 16 ranked clinics · Last checked: 26 August 2026
86.1/100
Positions by Rating Profile
- Overall Transparency & Trust#286.1/100
- Best for Expats#285.3/100
- Best for Dental Implants#187.5/100
- Best for Emergency Dental Care#188.8/100
- Best Price Transparency#392/100
- Best English-speaking Clinics#284.5/100
- Best for Families / Children#188.5/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified navii.vn blocked (403) to automated fetch 2026-08-26; no independent sedation info found either
Summary
Large dental clinic in the Old Quarter (Hoan Kiem) marketing to expats and tourists, with an English website and English-speaking staff. Offers implants, orthodontics, general and cosmetic dentistry. Has a second location on Hoa Ma Street, Hai Ba Trung.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 15 of 15 points.
- Reputation & Reviews: 16 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist Hanoi; mentioned for: English speaking dentist Hanoi; mentioned for: dental implants Hanoi; mentioned for: emergency dentist Hanoi; mentioned for: Hanoi dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Team page names practicing dentists [navii-dental-care-deepen-8] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published as of 2026-08-26 [navii-dental-care-deepen] [s1] [s2] | 2/2 |
Price Transparency
15 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published A 2026 price list in English and Vietnamese covers general treatment, crowns, veneers and implants [navii-dental-care-deepen-15] [navii-dental-care-deepen-16] | 3/3 |
| ✓ | Cleaning price listed Cleaning and polishing priced on the clinic's price list [navii-dental-care-deepen-23] | 2/2 |
| ✓ | Filling price listed Fillings priced on the clinic's price list [navii-dental-care-deepen-24] | 2/2 |
| ✓ | Crown price listed Crowns priced by material [navii-dental-care-deepen-25] | 2/2 |
| ✓ | Implant price listed Implants priced by brand [navii-dental-care-deepen-26] | 2/2 |
| ✓ | Consultation price listed Free consultation and examination on the clinic's price list [navii-dental-care-deepen-15] | 2/2 |
| ✓ | X-ray / imaging price listed X-ray prices per film in the price table on the clinic's X-ray service page [navii-dental-care-deepen-17] | 2/2 |
Reputation & Reviews
16 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-24 [navii-dental-care-deepen-18] | 4/6 |
| ◐ | Google review volume as of 2026-09-24 [navii-dental-care-deepen-9] | 1.5/3 |
| ✓ | Review recency Newest dated review 2026-08-29, as of 2026-09-24 [navii-dental-care-deepen-9] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to both positive and critical reviews [navii-dental-care-deepen-19] | 2/2 |
| ✓ | No recurring complaints Low ratings are few (1★ 7 / 2★ 0 / 3★ 0 / 4★ 6 / 5★ 69; 8.5 % one or two stars) and the lowest-rated Google reviews (2020-2026) concern different things: a cancelled appointment, a disputed price, a dentist judged unprofessional and general poor service. [navii-dental-care-deepen-29] | 2/2 |
| ✓ | No suspicious review patterns Ratings spread across 2019-2026, reviewer accounts have review history [navii-dental-care-deepen-20] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No matching Hanoi listing found; no link from the clinic's own site [navii-dental-care-deepen-10] [s1] | 0/0.5 |
| ✓ | Other review platforms WhatClinic: profile, no reviews yet; Trustpilot: page, no reviews yet. [navii-dental-care-deepen-27] [navii-dental-care-deepen-28] | 0.5/0.5 |
Medical Infrastructure
15 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) CT Cone Beam 3D imaging documented [navii-dental-care-deepen-11] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Periodontal surgery, extractions and self-placed implants documented [navii-dental-care-deepen-12] | 2/2 |
| ✓ | Pediatric dentistry Dedicated children's dental service [navii-dental-care-deepen-13] | 1.5/1.5 |
| ✓ | Emergency care Walk-in same-day emergency care documented [navii-dental-care-deepen-14] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp contact link on site [navii-dental-care-deepen-21] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken as of 2026-08-26 [navii-dental-care-deepen-2] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
3 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Hanoi", "English speaking dentist Hanoi", "dental implants Hanoi", "emergency dentist Hanoi", "Hanoi dental clinic for expats".
| ✗ | Mentioned for: best dentist Hanoi [navii-dental-care-deepen-3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Hanoi [navii-dental-care-deepen-4] | 0/1 |
| ✗ | Mentioned for: dental implants Hanoi [navii-dental-care-deepen-5] | 0/1 |
| ✗ | Mentioned for: emergency dentist Hanoi [navii-dental-care-deepen-6] | 0/1 |
| ✗ | Mentioned for: Hanoi dental clinic for expats [navii-dental-care-deepen-7] | 0/1 |
| ✓ | Structured data on website Dentist/Organization schema present [navii-dental-care-deepen-22] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://navii.vn/en/ |
|---|---|
| Phone | +84 936 900 033 |
| https://www.facebook.com/naviidental/ | |
| Address | 42 Cua Dong, Hoan Kiem, Hanoi, Vietnam |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://navii.vn/en/ | Homepage and pages read carry Facebook/X social links only, no TripAdvisor link | 2026-09-24 |
| s2 | https://blog.navii.vn/en/dental-clinic-in-hanoi/ | address 42 Cua Dong Hoan Kiem, phone, size and services | 2026-07-14 |
| navii-dental-care-deepen | https://thenomadhq.com/services/hanoi/dentists | Confirms address 42 Cua Dong, Old Quarter and English-language marketing to expats/tourists, checked 2026-08-26 | 2026-08-26 |
| navii-dental-care-deepen-2 | https://medicaltourism.vn/blog/best-dental-clinics-for-expats-in-ha… | Third-party 2026 expat guide lists Navii Dental Care with Invisalign/implants/wisdom-tooth services and 'convenient locations', checked 2026-08-26 | 2026-08-26 |
| navii-dental-care-deepen-3 | search:best dentist Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| navii-dental-care-deepen-4 | search:english speaking dentist Hanoi | AI/search visibility scout 2026-08-26: not present in top Bing local pack/results (thenomadhq.com listing found separately, not via this query) | 2026-08-26 |
| navii-dental-care-deepen-5 | search:dental implants Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| navii-dental-care-deepen-6 | search:emergency dentist Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| navii-dental-care-deepen-7 | search:dentist for expats Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| navii-dental-care-deepen-8 | https://navii.vn/en/our-dentists/ | Our Dentists page: Dr. Le Thi Thai Hoa, Dr. Nguyen Luong Ha, and quoted staff dentists Dr. Long and Dr. Phuong | 2026-09-24 |
| navii-dental-care-deepen-9 | https://www.google.com/maps?cid=3558385639889313343&hl=en | Google listing read on 2026-09-24 (newest first): 4.6 from 79 reviews; newest dated reviews 2026-08-29, 2026-08-26 (two) and 2026-08-19 | 2026-09-24 |
| navii-dental-care-deepen-10 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Navii%20… | 12 results returned, all unrelated dental practices in the US/Australia, none in Vietnam | 2026-09-24 |
| navii-dental-care-deepen-11 | https://navii.vn/en/how-much-does-dental-work-cost-in-hanoi-a-2026-… | "We utilize CT Cone Beam 3D imaging and CAD/CAM technology, just like high-end clinics in New York or London" | 2026-09-24 |
| navii-dental-care-deepen-12 | https://navii.vn/en/pricelist-full/ | Service menu lists Periodontal Surgery, Abscess Treatment, Tooth Extraction and Restoration - Implant | 2026-09-24 |
| navii-dental-care-deepen-13 | https://navii.vn/dich-vu-nha-khoa-tre-em-navii/ | Dedicated "Children's dental service" article and a children's clinic page (phong-kham-nha-khoa-cho-tre-o-ha-noi-navii-dental); nav also lists Orthodontics for Children | 2026-09-24 |
| navii-dental-care-deepen-14 | https://navii.vn/en/emergency-dental-care-in-hoan-kiem-hanoi-what-t… | "Walk-ins are welcome for emergency cases!" | 2026-09-24 |
| navii-dental-care-deepen-15 | https://navii.vn/en/dental-service-price-list-2026-navii-dental-car… | English price list read on 2026-09-24: consultation & examination free; teeth cleaning & polishing 300,000–500,000 VND; composite filling 400,000–1,000,000 VND; Venus crown 4,500,000 VND; Korean implant + abutment 21,000,000 VND | 2026-09-24 |
| navii-dental-care-deepen-16 | https://navii.vn/bang-gia-dich-vu-nha-khoa-chi-tiet-moi-nhat-2026-n… | Vietnamese price list read on 2026-09-24: "Lấy cao răng & đánh bóng 300.000–500.000 VNĐ / lần", "Trám Composite 400.000–500.000 VNĐ / răng", "Cấy ghép Implant Hàn Quốc 21.000.000 VNĐ / răng" | 2026-09-24 |
| navii-dental-care-deepen-17 | https://navii.vn/en/services/dental-x-rays/ | Dental X-rays page read on 2026-09-24: its price-list graphic lists Bitewing X-ray 2 USD, Panoramic X-ray 8 USD and ConeBeam CT X-ray 20 USD per film | 2026-09-24 |
| navii-dental-care-deepen-18 | https://www.google.com/maps?cid=3558385639889313343&hl=en | Google listing 2026-09-24: 4.6 from 79 reviews; histogram 5★ 66 / 4★ 6 / 3★ 0 / 2★ 0 / 1★ 7 | 2026-09-24 |
| navii-dental-care-deepen-19 | https://www.google.com/maps?cid=3558385639889313343&hl=en | Owner reply 2026-03-25 to a 1★ review: "We do apologize for this breakdown..."; owner reply 2026-07-10 to a 5★ review | 2026-09-24 |
| navii-dental-care-deepen-20 | https://www.google.com/maps?cid=3558385639889313343&hl=en | 5★ share 83.5% (not near-total); dated reviews from 2019, 2024, 2025 and 2026; reviewers include Local Guides with 46-355 reviews | 2026-09-24 |
| navii-dental-care-deepen-21 | https://navii.vn/en/ | wa.me/84936900033 WhatsApp link present on the homepage | 2026-09-24 |
| navii-dental-care-deepen-22 | https://navii.vn/en/ | JSON-LD types found across pages read include Dentist and Organization | 2026-09-24 |
| navii-dental-care-deepen-23 | https://navii.vn/en/dental-service-price-list-2026-navii-dental-car… | English price list read on 2026-09-24: "Teeth Cleaning & Polishing 300,000–500,000 VND / 2 Jaws"; "Airflow Plus Teeth Cleaning 600,000–800,000 VND / 1 Jaw" | 2026-09-24 |
| navii-dental-care-deepen-24 | https://navii.vn/en/dental-service-price-list-2026-navii-dental-car… | English price list read on 2026-09-24: "Fuji Tooth Filling 400,000–500,000 VND / 1 Tooth"; "Composite Tooth Filling 400,000–1,000,000 VND / 1 Tooth" | 2026-09-24 |
| navii-dental-care-deepen-25 | https://navii.vn/en/dental-service-price-list-2026-navii-dental-car… | English price list read on 2026-09-24: "Venus Crown 4,500,000 VND / 1 Tooth", "E.max Crown 8,000,000 VND", "Lava Crown 12,000,000 VND", "Orodent Bleach Crown 16,000,000 VND" | 2026-09-24 |
| navii-dental-care-deepen-26 | https://navii.vn/en/dental-service-price-list-2026-navii-dental-car… | English price list read on 2026-09-24: "Korean Implant + Customized Abutment 21,000,000 VND / 1 Tooth", USA implant 27,000,000 VND, Swiss implant 38,000,000 VND | 2026-09-24 |
| navii-dental-care-deepen-27 | https://www.whatclinic.com/dentists/vietnam/ha-noi/navii-dental-care | WhatClinic: profile 'Navii Dental Care', 42 Cua Dong St., Hoan Kiem, Hanoi, open for patient reviews, none posted yet (checked 2026-10-01) | 2026-10-01 |
| navii-dental-care-deepen-28 | https://www.trustpilot.com/review/navii.vn | Trustpilot: page 'Navii' for navii.vn, no reviews yet (checked 2026-10-01) | 2026-10-01 |
| navii-dental-care-deepen-29 | https://www.google.com/maps?cid=3558385639889313343&hl=en | Google listing "Navii Dental Care" (Dental clinic, Dental implants periodontist, Dental radiology), read 2026-10-02 in one review order (lowest-rated first): 4.6 from 82 reviews (1★ 7 / 2★ 0 / 3★ 0 / 4★ 6 / 5★ 69); 5 distinct reviews read, dated 2020-02-04 to 2026-03-25; owner replies on 4 of them | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read 5 of the clinic's Google reviews on 2026-10-02: no repeated complaint. |
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: WhatClinic (profile, no reviews yet); Trustpilot (page, no reviews yet). |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's website (English and Vietnamese price lists, service, team and blog pages) and its Google listing (newest, lowest-rated and most relevant reviews). Recorded: named dentists; a 2026 price list with cleaning, filling, crown and implant prices and a free consultation; X-ray prices on the X-ray service page; CBCT imaging; walk-in emergency care; a children's dental service; WhatsApp contact; Dentist structured data. Google: 4.6 from 79 reviews, newest 2026-08-29; owner replies to reviews; no sign of rating manipulation; not listed on TripAdvisor. Still unverified: other review platforms, real premises photos, and whether the seven one-star reviews share one complaint. |
| 2026-08-26 | Deepen 2026-08-26: navii.vn blocked automated fetch (403); Google Maps shows TWO ambiguous/duplicate listings at this address ("Navii Dental Care" 4.6/76 and "DDS Dental - Navii" 4.5/51, the latter's website field confirming navii.vn) that could not be resolved to one compliant place-URL, so googleRating/reviewCount left unset rather than guessed; added thenomadhq.com and medicaltourism.vn as external sources; visibility scout 5 queries (0 true); cited existing s2. |
| 2026-08-25 | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
A question or a correction?
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