Navii Dental Care
According to our open methodology, this clinic scored 38.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 17 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1438.3/100
- Best for Expats#1140/100
- Best for Dental Implants#1334/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1328/100
- Best English-speaking Clinics#1144.8/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified navii.vn blocked (403) to automated fetch 2026-08-26; no independent sedation info found either
Summary
Large dental clinic in the Old Quarter (Hoan Kiem) marketing to expats and tourists, with an English website and English-speaking staff. Offers implants, orthodontics, general and cosmetic dentistry. Has a second location on Hoa Ma Street, Hai Ba Trung.
Strengths
- Information Transparency: 17 of 20 points.
- No red flags identified in public sources.
Weaknesses
- AI & Search Visibility: 1.5 of 6.5 verifiable points (missing: mentioned for: best dentist Hanoi; mentioned for: English speaking dentist Hanoi; mentioned for: dental implants Hanoi; mentioned for: emergency dentist Hanoi; mentioned for: Hanoi dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ? | Dentist names listed | 0/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published as of 2026-08-26 [navii-dental-care-deepen] [s1] [s2] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ? | Oral surgery | 0/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken as of 2026-08-26 [navii-dental-care-deepen-2] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Hanoi", "English speaking dentist Hanoi", "dental implants Hanoi", "emergency dentist Hanoi", "Hanoi dental clinic for expats".
| ✗ | Mentioned for: best dentist Hanoi [navii-dental-care-deepen-3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Hanoi [navii-dental-care-deepen-4] | 0/1 |
| ✗ | Mentioned for: dental implants Hanoi [navii-dental-care-deepen-5] | 0/1 |
| ✗ | Mentioned for: emergency dentist Hanoi [navii-dental-care-deepen-6] | 0/1 |
| ✗ | Mentioned for: Hanoi dental clinic for expats [navii-dental-care-deepen-7] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Dentist names listed
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://navii.vn/en/ |
|---|---|
| Phone | +84 936 900 033 |
| https://www.facebook.com/naviidental/ | |
| Address | 42 Cua Dong, Hoan Kiem, Hanoi, Vietnam |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://navii.vn/en/ | clinic name, English website, services, foreign patient focus | 2026-07-14 |
| s2 | https://blog.navii.vn/en/dental-clinic-in-hanoi/ | address 42 Cua Dong Hoan Kiem, phone, size and services | 2026-07-14 |
| navii-dental-care-deepen | https://thenomadhq.com/services/hanoi/dentists | Confirms address 42 Cua Dong, Old Quarter and English-language marketing to expats/tourists, checked 2026-08-26 | 2026-08-26 |
| navii-dental-care-deepen-2 | https://medicaltourism.vn/blog/best-dental-clinics-for-expats-in-ha… | Third-party 2026 expat guide lists Navii Dental Care with Invisalign/implants/wisdom-tooth services and 'convenient locations', checked 2026-08-26 | 2026-08-26 |
| navii-dental-care-deepen-3 | search:best dentist Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| navii-dental-care-deepen-4 | search:english speaking dentist Hanoi | AI/search visibility scout 2026-08-26: not present in top Bing local pack/results (thenomadhq.com listing found separately, not via this query) | 2026-08-26 |
| navii-dental-care-deepen-5 | search:dental implants Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| navii-dental-care-deepen-6 | search:emergency dentist Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| navii-dental-care-deepen-7 | search:dentist for expats Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | Deepen 2026-08-26: navii.vn blocked automated fetch (403); Google Maps shows TWO ambiguous/duplicate listings at this address ("Navii Dental Care" 4.6/76 and "DDS Dental - Navii" 4.5/51, the latter's website field confirming navii.vn) that could not be resolved to one compliant place-URL this session, so googleRating/reviewCount left unset rather than guessed; added thenomadhq.com and medicaltourism.vn as external sources; visibility scout 5 queries (0 true); cited existing s2. |
| 2026-08-25 | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
A question or a correction?
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