Dr Phuong's Dental Clinic (Nha Khoa Phuong)
According to our open methodology, this clinic scored 45/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #16 of 16 ranked clinics · Last checked: 24 September 2026
45/100
Positions by Rating Profile
- Overall Transparency & Trust#1645/100
- Best for Expats#1643.8/100
- Best for Dental Implants#1643.7/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1635.3/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No clinic website found (Google Business Profile lists none as of 2026-08-26); no sedation info found
Summary
Nha Khoa Phuong on Van Cao Street in Ba Dinh was founded in 2006 by Dr. Nghiem Chi Phuong (MSc), a lecturer at Hanoi Medical University's School of Odonto-Stomatology with over 20 years in prosthetic and cosmetic dentistry, per the clinic's Google listing and Facebook page. The clinic has no website of its own; it takes contact by phone and through Facebook and Zalo. Some Google reviews describe waits despite booked appointments.
Strengths
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 2 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; x-ray / imaging price listed)
- AI & Search Visibility: 0 of 8 verifiable points (missing: mentioned for: best dentist Hanoi; mentioned for: English speaking dentist Hanoi; mentioned for: dental implants Hanoi; mentioned for: emergency dentist Hanoi; mentioned for: Hanoi dental clinic for expats; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
11 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website as of 2026-08-26 (previously unset) [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen] | 0/4 |
| ✓ | Dentist names listed The clinic's Facebook page and Google listing name its lead dentist, Dr. Nghiem Chi Phuong. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-2] [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-11] [s1] | 3/3 |
| ✓ | Dentist specializations listed Dr. Nghiem Chi Phuong's master's degree, university lectureship and prosthetic and cosmetic focus are stated on the Facebook page and Google listing. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-2] [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-11] | 2/2 |
| ✓ | Real clinic photos The clinic's Facebook page shows photos of its own shopfront, waiting room and treatment rooms (2026). [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-15] | 2/2 |
| ? | Service list published | 0/3 |
| ✓ | Clear contact details as of 2026-08-26 [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen] | 2/2 |
| ✗ | English website version The clinic has no website; its domain only redirects to its Facebook page. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-13] | 0/2 |
| ✓ | Address and map published 81 Van Cao, Ba Dinh, in the Facebook About section and posts, and a pin on the Google listing. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-12] [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-11] [s1] | 2/2 |
Price Transparency
2 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list on the clinic's Facebook page (About and every post of the past 12 months, images included); its website address only redirects to that page. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-13] [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-14] | 0/3 |
| ✗ | Cleaning price listed No cleaning or scaling price on the clinic's Facebook page (About and every post of the past 12 months, images included); its website address only redirects to that page. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-13] [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-14] | 0/2 |
| ✗ | Filling price listed No filling price on the clinic's Facebook page (About and every post of the past 12 months, images included); its website address only redirects to that page. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-13] [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-14] | 0/2 |
| ✗ | Crown price listed No crown price on the clinic's Facebook page (About and every post of the past 12 months, images included); its website address only redirects to that page. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-13] [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-14] | 0/2 |
| ✗ | Implant price listed No implant price on the clinic's Facebook page (About and every post of the past 12 months, images included); its website address only redirects to that page. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-13] [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-14] | 0/2 |
| ✓ | Consultation price listed The clinic's Facebook page says examination and consultation are completely free. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-14] | 2/2 |
| ✗ | X-ray / imaging price listed No X-ray or imaging price on the clinic's Facebook page (About and every post of the past 12 months, images included); its website address only redirects to that page. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-13] [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-14] | 0/2 |
Reputation & Reviews
15.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 (previously unset) [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen] | 5/6 |
| ◐ | Google review volume as of 2026-09-26; previously 129 [dr-phuong-s-dental-clinic-nha-khoa-phuong-gbp-2026-09-26] | 2/3 |
| ✓ | Review recency as of 2026-09-24 [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-16] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies found on both positive and critical reviews [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-17] | 2/2 |
| ✗ | No recurring complaints Two independent reviews describe long waits despite booked appointments [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-8] | 0/2 |
| ✓ | No suspicious review patterns 5★ share 90.4%, dates spread 2023-2026 [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-18] | 2/2 |
| ✓ | Active Facebook presence The clinic's current Facebook page; its description gives the clinic's address and phone [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-10] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
8 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray The clinic's Facebook page describes its implant procedure with radiographs of the jaw before surgery and an X-ray check months later. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-14] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Listed as a category on the clinic's Google Business Profile [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-19] | 2/2 |
| ✓ | Orthodontics Listed as a category on the clinic's Google Business Profile [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-20] | 2/2 |
| ✓ | Oral surgery Listed as a category on the clinic's Google Business Profile [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-21] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
4 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available The clinic's current Facebook page lists phone numbers and a Zalo contact only; no WhatsApp or LINE [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-9] | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible The clinic's Facebook page offers online booking and a free examination and consultation. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-14] | 1.5/1.5 |
| ✓ | Clear service explanations The clinic's Facebook page explains its implant treatment step by step, from examination to the final crown. [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-14] | 1/1 |
| ✓ | Convenient opening hours Open every day, closes at 20:00 [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-8] [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-22] | 1.5/1.5 |
AI & Search Visibility
0 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Hanoi", "English speaking dentist Hanoi", "dental implants Hanoi", "emergency dentist Hanoi", "Hanoi dental clinic for expats".
| ✗ | Mentioned for: best dentist Hanoi [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Hanoi [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-4] | 0/1 |
| ✗ | Mentioned for: dental implants Hanoi [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-5] | 0/1 |
| ✗ | Mentioned for: emergency dentist Hanoi [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-6] | 0/1 |
| ✗ | Mentioned for: Hanoi dental clinic for expats [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-7] | 0/1 |
| ✗ | Structured data on website No website to carry structured data [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-23] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages No website to host service pages [dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-23] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Service list published
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +84 24 3927 5678 |
|---|---|
| https://www.facebook.com/nhakhoaphuong365 | |
| Google Maps | Map listing |
| Address | 81 Duong Van Cao, Ngoc Ha, Ba Dinh, Hanoi, Vietnam |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://vietnam-dental.com/en/s/hanoi | name, address 81 Van Cao Ba Dinh, 41 reviews | 2026-07-14 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen | https://www.google.com/maps/place/Nha+Khoa+Phuong+-+Dr+Phuong's+Den… | Google Business Profile shows no website on file ('Add website' prompt, no URL listed), checked 2026-08-26 | 2026-08-26 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-3 | search:best dentist Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-4 | search:english speaking dentist Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-5 | search:dental implants Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-6 | search:emergency dentist Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-7 | search:dentist for expats Hanoi | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-8 | https://www.google.com/maps?cid=36216682038289045&hl=en | Tú Vũ Tuấn (2024-09-24): booked 5-6pm, made to wait, no apology; hải anh vũ (2024-03-06): booked appointment, still made to wait 20+ minutes and turned away | 2026-09-24 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-16 | https://www.google.com/maps?cid=36216682038289045&hl=en | Newest review dated 2026-09-23 | 2026-09-24 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-17 | https://www.google.com/maps?cid=36216682038289045&hl=en | Owner reply 2026-03-29 to a 4★ review; owner reply 2024-12-21 to a 1★ pricing complaint | 2026-09-24 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-18 | https://www.google.com/maps?cid=36216682038289045&hl=en | Histogram 5★ 123 of 136; readable reviews dated across 2023-2026 | 2026-09-24 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-19 | https://www.google.com/maps?cid=36216682038289045&hl=en | Google category includes "Dental implants periodontist" and "Dental implants provider" | 2026-09-24 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-20 | https://www.google.com/maps?cid=36216682038289045&hl=en | Google category includes "Orthodontist" | 2026-09-24 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-21 | https://www.google.com/maps?cid=36216682038289045&hl=en | Google category includes "Oral and maxillofacial surgeon" | 2026-09-24 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-22 | https://www.google.com/maps?cid=36216682038289045&hl=en | Google hours: every day 9 AM-8 PM | 2026-09-24 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-23 | https://www.google.com/maps?cid=36216682038289045&hl=en | Google Business Profile has no website field for this clinic | 2026-09-24 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-gbp-2026-09-26 | https://www.google.com/maps?cid=36216682038289045&hl=en | Google listing read on 2026-09-26: rating 4.7 from 136 reviews; star histogram 1★ 6 / 2★ 3 / 3★ 1 / 4★ 3 / 5★ 123; newest review dated 2026-09-23. | 2026-09-26 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-9 | https://www.facebook.com/nhakhoaphuong365 | Page "Nha khoa Phuong" (address 81 Van Cao, Ba Dinh, Hanoi and phone (024) 3927 5678, both matching the clinic): its description, contact details and all 8 photos list phone and hotline numbers and a Zalo contact; no WhatsApp or LINE link | 2026-09-30 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-10 | https://www.facebook.com/nhakhoaphuong365 | Page "Nha khoa Phuong" (Ba Dinh district), 34,232 followers, 721 check-ins; its description gives the address 81 Van Cao, Ba Dinh, Hanoi and the phone (024) 3927 5678, both matching the clinic | 2026-09-30 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-2 | https://www.facebook.com/nhakhoaphuong365/posts/pfbid022bgzYKPj68po… | Post on the clinic's Facebook page, 2026-01-05 (read 2026-09-30): "Nha Khoa Phuong, 81 Van Cao, Ba Dinh, Hanoi. Dentist in charge: MSc Dr. Nghiem Chi Phuong, lecturer in the Department of Oral Pathology and Maxillofacial Surgery at the School of Odonto-Stomatology, dentist at Hanoi Medical University Hospital, over 20 years in functional and aesthetic prosthodontics" | 2026-09-30 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-11 | https://www.google.com/maps?cid=36216682038289045&hl=en | Google listing read on 2026-09-30: Nha Khoa Phuong - Dr Phuong's Dental Clinic, 81 Van Cao, Ngoc Ha, Hanoi, with its map pin; phone +84 24 3927 5678; the owner description says the clinic was founded in 2006 by MSc Dr. Nghiem Chi Phuong, a lecturer at the School of Odonto-Stomatology of Hanoi Medical University and a specialist in prosthetic and cosmetic dentistry with over 20 years of experience | 2026-09-30 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-12 | https://www.facebook.com/nhakhoaphuong365/about_contact_and_basic_i… | Facebook page "Nha khoa Phuong", About section (read 2026-09-30): category Dentist and dental surgery; address 81 Van Cao, Ba Dinh, Hanoi; mobile +84 77 200 0770; e-mail nhakhoaphuong@gmail.com; its posts name Dr. Nghiem Chi Phuong as the dentist in charge | 2026-09-30 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-13 | https://www.facebook.com/nhakhoaphuong365 | Facebook page "Nha khoa Phương" (34K followers, 96% recommend from 83 reviews), read 2026-10-01 in full for the past 12 months: its 12 posts from 2025-10 to 2026-08-30 (all 33 images viewed) are holiday-closure notices, hiring notices, photos of the clinic at 81 Văn Cao and its waiting room and treatment rooms, and a patient's review of a wisdom-tooth extraction - no price; the website address nhakhoaphuong.com only redirects to this page | 2026-10-01 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-14 | https://www.facebook.com/nhakhoaphuong365/about_contact_and_basic_i… | Facebook page "Nha khoa Phương" About section, read 2026-10-01: online booking and reservations listed as services; a text on implant treatment explains the consequences of tooth loss and the clinic's procedure step by step (examination, reviewing radiographs of the jaw bone, planning, a 15-minute minor surgery under local anaesthesia, temporary teeth, check-ups, an X-ray after 3-4 months to check osseointegration, the crown) and ends "Hãy liên hệ với chúng tôi để được khám và tư vấn hoàn toàn miễn phí" (examination and consultation completely free); no price list | 2026-10-01 |
| dr-phuong-s-dental-clinic-nha-khoa-phuong-deepen-15 | https://www.facebook.com/nhakhoaphuong365/posts/pfbid0344mHiD56hRd5… | Facebook post of the clinic, 2026-02-26 (read 2026-10-01): photos of the waiting room and of Dr. Phương treating patients in the clinic's treatment room; a post of 2026-01-26 shows the same rooms and the shopfront at 81 Văn Cao | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Read the clinic's Facebook page in full for the past year on 2026-10-01: it offers a free consultation and online booking, explains its implant procedure with X-ray checks and shows its premises; it publishes no prices. |
| 2026-09-30 | Re-read 2026-09-30 on the clinic's own channels (its Facebook page, a year of posts, and its Google listing; it has no website): its lead dentist and address now rest on them, and his qualifications are now recorded as published. The description now follows these channels instead of a directory listing. |
| 2026-09-30 | The clinic's earlier Facebook page is no longer available; a search by name and address found its current page. Its description, contact details and photos list phone numbers and a Zalo contact, no WhatsApp or LINE. No prices appear in the page's photos or latest post; a large album of patient photos was not reviewed, so prices remain unverified. Updated the card's Facebook link. |
| 2026-09-29 | Corrected 2026-09-29: published prices and the cleaning, filling, crown, implant, consultation and X-ray prices now unverified: the clinic has no website and its social page was not checked for this; review count 136 (was 129) from the Google listing on 2026-09-26. |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's Google listing only (it has no website; its Facebook page could not be read). Recorded: implantology, orthodontics and oral surgery as categories on its Google Business Profile, daily opening hours to 20:00, and owner replies to reviews. Two independent reviews describe long waits despite a booked time, recorded as a recurring complaint. Google: 4.7 from 136 reviews, newest 2026-09-23; no sign of rating manipulation. Prices are recorded as not published: there is no website and the Google Business Profile lists none. Still unverified: TripAdvisor presence, WhatsApp contact, on-site X-ray/CBCT, English spoken, international-patient experience, real premises photos. |
| 2026-08-26 | Deepen 2026-08-26: address ward updated to Ngoc Ha (was Lieu Giai, per Hanoi ward-boundary changes -- same location); phone newly captured; googleRating/reviewCount up to 4.7/129 (from 41); added Dentacity.com listing and Facebook (34,302 likes, matching 4.7 rating independently) as external sources; visibility scout 5 queries (0 true). One 2026 Google review alleges the reviewer's Invisalign treatment was performed by a university-affiliated stand-in rather than Dr. Phuong -- a single data point, not treated as a recurring-complaint pattern this round, flagged here for awareness only. |
| 2026-08-25 | License verification 2026-08-25 against Sở Y tế TP.HCM facility-licence portal (only reachable mapped Vietnam registry): portal is HCMC-jurisdiction only; Hanoi's own registry and the national MoH system are blocked from this network — no clinic-licence value could be confirmed, recorded as null. |
A question or a correction?
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