Picasso Dental Clinic (Hanoi Old Quarter flagship)
According to our open methodology, this clinic scored 75.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #1 of 17 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#175.6/100
- Best for Expats#175.8/100
- Best for Dental Implants#175.3/100
- Best for Emergency Dental Care#180.2/100
- Best Price Transparency#166/100
- Best English-speaking Clinics#177.7/100
- Best for Families / Children#178.7/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Site (picassodental.vn/hanoi) checked 2026-08-26 incl. wisdom-tooth/implant pages; no anaesthesia/sedation info found
Summary
Flagship of the Picasso Dental group (formerly Serenity International Dental Clinic, rebranded 2023) in Ba Dinh near the Old Quarter, established 2013. English website with country-specific pages for international patients, published price guides, WhatsApp contact, CBCT imaging, and a full range of services including implants, Invisalign, surgery and emergency care.
Strengths
- Information Transparency: 20 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s1] | 3/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ✓ | Crown price listed [s1] | 2/2 |
| ✓ | Implant price listed [s1] | 2/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen] | 5/6 |
| ◐ | Google review volume as of 2026-08-26 [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen] | 2.5/3 |
| ? | Review recency | 0/3 |
| ✓ | Clinic responds to reviews as of 2026-08-26 [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen] | 2/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s1] [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Hanoi", "English speaking dentist Hanoi", "dental implants Hanoi", "emergency dentist Hanoi", "Hanoi dental clinic for expats".
| ✓ | Mentioned for: best dentist Hanoi [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-2] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Hanoi [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-3] | 1/1 |
| ✓ | Mentioned for: dental implants Hanoi [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-4] | 1/1 |
| ✓ | Mentioned for: emergency dentist Hanoi [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-5] | 1/1 |
| ✓ | Mentioned for: Hanoi dental clinic for expats [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-6] | 1/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Emily Nguyen [s1] | Founder | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Review recency
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Communication & Service: Response speed
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://picassodental.vn/hanoi/ |
|---|---|
| Phone | +84 559 909 971 |
| +84 559 909 971 | |
| https://www.facebook.com/picassodental.vn/ | |
| Google Maps | Map listing |
| Address | 16 Pho Chau Long, Truc Bach, Ba Dinh, Hanoi 100000, Vietnam |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://picassodental.vn/hanoi/ | name, address, phone/WhatsApp, services, CBCT, published prices, English site, expat focus, founder | 2026-07-14 |
| s2 | https://serenitydentalclinic.com/locations/hanoi/ | flagship location, founding date, rebrand from Serenity | 2026-07-14 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-deepen | https://www.google.com/maps/place/Picasso+Dental+Clinic+Hanoi+(Old+… | Multiple owner responses observed on recent Google reviews, checked 2026-08-26 | 2026-08-26 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-2 | search:best dentist Hanoi | AI/search visibility scout 2026-08-26: appears in Bing local pack as 'Picasso Dental Clinic Hanoi (Old Quarter Branch)' | 2026-08-26 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-3 | search:english speaking dentist Hanoi | AI/search visibility scout 2026-08-26: appears in Bing local pack + organic (picassodental.vn) | 2026-08-26 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-4 | search:dental implants Hanoi | AI/search visibility scout 2026-08-26: appears in Bing local pack | 2026-08-26 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-5 | search:emergency dentist Hanoi | AI/search visibility scout 2026-08-26: appears in Bing local pack + tooth911.com organic result | 2026-08-26 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-6 | search:dentist for expats Hanoi | AI/search visibility scout 2026-08-26: appears in Bing local pack ('Dentist expats' block) | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | Deepen 2026-08-26: rechecked website/contacts/operating; googleRating/reviewCount newly captured (4.7, 369) with owner-response pattern confirmed; added tooth911.com and thenomadhq.com as external sources; visibility scout 5/5 true (strongest performer in cohort); cited existing s2 (serenitydentalclinic.com legacy domain) under onOtherPlatforms. |
| 2026-08-25 | License verification 2026-08-25 against Sở Y tế TP.HCM registries: facility portal (HCMC-jurisdiction only) found no match for 'Picasso Dental' / 'Serenity International'; practitioner portal found no match for 'Emily Nguyen' (no Vietnamese legal name published by the clinic). Both recorded as null — registry jurisdiction/name-identity inconclusive, not false. |
A question or a correction?
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